November 4, 2019September 11, 2020

Utilities Transfer Information

Ok, so you’re just about to close on your home purchase or sale, what do you do for the utilities? Does it just magically get setup for you? Maybe, or maybe not ;^)

Property tax bills should be moved to the new owner, generally done by the city or your lawyer on closing.

Here’s additional information:

City of Ottawa (water/sewer/taxes):

https://ottawa.ca/en/living-ottawa/water/water-utility-bills/moves-open-transfer-or-cancel-service

Call 3-1-1 or 613.580.2400

Enbridge (Natural Gas)

https://www.enbridgegas.com/My-Account/IM-Moving

Customer Connections Contact Centre at 1-888-427-8888.

Hydro Ottawa:

Online form to be completed at least 10 business days prior to the move:

https://hydroottawa.com/accounts-and-billing/residential/request/moving

Rogers Moves Concierge:

https://www.rogers.com/consumer/support/moving-your-services

Or call: 1.866.841.3705

Bell Moving:

https://www.bell.ca/moving-with-bell

1.866.527.8771

It’s also a great idea to go through all your personal bills, banking, insurance and contacts to make sure everyone is updated properly. You might also consider paying Canada Post to forward your mail, here’s the link:

https://www.canadapost.ca/cpc/en/personal/receiving/manage-mail/mail-forwarding.page

Testimonial - Expertise and easygoing nature

“Dan is a pleasure to work with. He’s knowledgeable, easygoing, and flexible with time. My partner and I had a […]

Testimonial - Making it Fun!

“In the spring of 2025 I decided to downsize. An emotional decision because I loved my house and the area […]

Ottawa Real Estate Board Market Update for September 2025

Inventory Builds but Demand Remains Resilient Heading into Fall Ottawa’s housing market in September demonstrated a continuation of late-summer seasonal […]